Let Us Put the SHOW Back Into Your

We create amazingly helpful events to share with your customers in-store.


Using our Experience by Design framework we anchor the positive customer experience to your brand and location. This helps attendee’s not only become your best customers but also your best local advocates. On average, over 24 percent of people who attend our events end up purchasing within the next 3 days.


Our events are facilitated by our ‘Rockstars’ – who are industry experts; entrepreneurs, authors, stylists, health and foodie gurus with a unique message that directly helps your retail customer. Our Rockstars are highly skilled experts and their know-how creates high-value events that deeply engage with your ideal customers.

Some of our talented Rockstars (expert facilitators)
Lalita Lowe
Signature Uniform

As women most of us wear only 20% of the clothes we have in our closet. We gravitate towards a small percentage of pieces which are made up of the shapes, colours…

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Kristi Dots
Style Liberation

Learn the secret to packing smart and looking stylish on your next holiday. More garments don’t mean more outfit options, in life or travel (quite the opposite in fact). It also equals excess baggage…

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Sam Buckby Smarter Homes Workshop Facilitator
The Smarter Home Show

Get the skinny on bringing all your connected devices together in your home. Join our Smart Home expert Sam Buckby from SMARTER BUILDINGS…

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Leah Williamson
Discover Keto

Discover Keto and low carb eating through our expert Leah Williamson. She’ll get you started on everything you need to know in Keto…

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What We Do at Retail Rockstars
Clever Retailing
Market disruptions in retail lead to opportunities

We believe experiential retailing and in-store events are the number one opportunity for retailers in 2020.

If you have been busy training & compensating customers to shop online and ensuring similar brand experiences across all channels, your in-store experience has most likely suffered.

We locally manage, market and create LIVE in-store events for your store based on your existing branding.

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What's On Show

Inspire, educate and engage with customers ‘on brand’ right inside your store.

Our unique events feature some of Australia’s most talented experts, authors and thought leaders.

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Rockstar Academy

Have something special to share? We’re always looking for experts, authors and presenters.

Rockstar Academy can have you up and presenting in just 7 weeks with some of Australia’s biggest retailers.

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Rockstar Blog

If you love customer experience, retailing trends, community and technology this is the right place for you.

Learn more about our who our Rockstars are, hosting events in-store and experiential retailing.

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Think you might be Rockstar Material? Training & Auditions are coming up in March in Brisbane & late April in Sydney and Melbourne.

Why understanding your archetype is crucial for customer experienc

Why Understanding Your Archetype is Crucial for Customer Experience

Understanding your brand archetype is the first step in engineering cohesive and positively delightful customer experiences.  It’s important to clearly understand which customer experiences make sense for your brand personality and which ones – despite being ‘on-trend’ – you should stay clear of.   Customer Experience is not about trends – it’s about revealing and…


Customer Experience Compass

Discover Your Secret Customer Experience Compass

One of the biggest issues I see in customer experience today is a mismatch between “the retail brand” and “the experience”. However, using a customer experience compass (metaphorically) can help inform which experiences you should invest in and which ones you should leave alone.   Since psychology is all about understanding how people behave, feel…


Customer Experience, Brand Archetypes

Using Psychology to Simplify Your Customer Experience

Let’s face it; using the term “customer experience” can be like opening up a can of worms in retail. For some, it’s simple – for others, it’s incredibly complicated. Since psychology is all about understanding how people behave, feel and think, it’s a great place to turn when delivering the best experience for our beloved…

Brands We Work With
Betta Home Living
The Good Guys
Harvey Norman