Understanding your archetype is the first step in engineering cohesive and positively memorable customer experiences. Because we are hard-wired to group common characters together it’s important to clearly understand which customer experiences make sense for your brand personality and which ones – despite being ‘on-trend’ – you should stay clear of. Customer Experience is not…Details
We create amazingly helpful events to share with your customers in-store.
Using our Experience by Design framework we anchor the positive customer experience to your brand and location. This helps attendee’s not only become your best customers but also your best local advocates. On average, over 24 percent of people who attend our events end up purchasing within the next 3 days.
Our events are facilitated by our ‘Rockstars’ – who are industry experts; entrepreneurs, authors, stylists, health and foodie gurus with a unique message that directly helps your retail customer. Our Rockstars are highly skilled experts and their know-how creates high-value events that deeply engage with your ideal customers.