Originally Posted on National Retailer Association on 04/06/18: While customer journey mapping and experience are all the rage at the moment, how to create these magic moments in-store is more elusive. In my experience, the real force multiplier for brick and mortar stores comes from tapping into our own emotional and human needs – Humanics. Tapping…Details
We create amazingly helpful events to share with your customers in-store.
Using our Experience by Design framework we anchor the positive customer experience to your brand and location. This helps attendee’s not only become your best customers but also your best local advocates. On average, over 24 percent of people who attend our events end up purchasing within the next 3 days.
Our events are facilitated by our ‘Rockstars’ – who are industry experts; entrepreneurs, authors, stylists, health and foodie gurus with a unique message that directly helps your retail customer. Our Rockstars are highly skilled experts and their know-how creates high-value events that deeply engage customers.