Let’s face it; using the term “customer experience” can be like opening up a can of worms in retail. For some, it’s simple, but it’s incredibly complicated for others. Since psychology is all about understanding how people behave, feel and think, it’s a great place to turn when delivering the best experience for our beloved…
As we wake up from our looooooong COVID hibernation – Halloween, one of my favourite times of the year is upon us. So, here’s five ideas on how to wake up and re-engage and Treat your customers and get them back into the store. >>> Treat 1. Acknowledge What We’ve ALL Just been through…
We all need a little waking up don’t we? I feel like the “Great Pause” has made me a bit sleepy and sluggish. Chances are, so are your customers. So, here’s five ideas on how to wake up and re-engage your customers and get them back into the store. While COVID-19 has…
